Shipping Policy
About delivery
Zorlinavexta is operated by SAFIAMODESTY LTD, company number 15796880. This policy describes the minimum information and consumer protections relevant to physical goods ordered through zorlinavexta.com. Customers can contact info@zorlinavexta.com about delivery questions.
Delivery availability and costs
An order should be accepted only where the relevant product is available for genuine fulfilment and a delivery service can be provided to the customer's address. Eligible delivery destinations, delivery methods, shipping charges and any relevant restrictions must be clearly communicated before the customer pays. No specific shipping company, free-shipping entitlement or geographic service area is stated here because these have not been confirmed.
Delivery estimates
The retailer must provide an accurate agreed delivery period before an order is finalised. Unless otherwise agreed with the customer, goods must ordinarily be delivered within 30 days after the contract is entered into, consistent with UK consumer rules. Where a delivery date is important, the customer should make this clear before ordering and obtain confirmation.
Problems with fulfilment or delivery
If the retailer cannot supply the goods as agreed, the customer must be notified and offered the remedies required by law, including a refund when appropriate. A package must not be presented as dispatched or delivered unless that accurately reflects the real shipment status. Customers with missing, damaged or incorrectly supplied goods may contact info@zorlinavexta.com, providing the order reference and a description of the issue.
Delivery information
Customers should provide a complete and accurate delivery address and notify customer support promptly if they notice an error. Any request to change a delivery address is subject to whether the order has actually been dispatched and whether a genuine delivery arrangement can be changed.
Contact
For delivery questions or issues, email info@zorlinavexta.com or call +44 7536 661503.